Travel service handling fee chart

(This document is part of the explanation of transaction conditions as stipulated in Article 12-4 of the Travel Agency Law.)

Thank you for choosing our company for your travel needs. When arranging contracts for travel or travel-related procedures, as well as during travel consultations, we would like to inform you of the following handling fees. Please note that these travel service handling fees are set in accordance with the standards prescribed by the Ministry of Land, Infrastructure, Transport and Tourism. We will continue to strive for improved service to our valued customers. Your understanding is greatly appreciated.

Domestic Travel

Handling Fees for Arranged Travel

Division

Content

Fee

  • Arrangement Fees

    In the case of arranging a combination of accommodation facilities, transportation carriers, sightseeing tickets, and air tickets

    Up to 20% of the total travel cost is applied.

    * For each arrangement of accommodation facilities, transportation carriers, sightseeing tickets, etc., the minimum total fee will be 550 yen, and for each reservation and issuance of air tickets for one person per section, the combined amount will be 1,100 yen as the lower limit.

    When arranging accommodation facilities individually:

    Up to 20% of the cost per arrangement (with a minimum of 550 yen).

    When arranging transportation carriers, sightseeing tickets, etc. individually:

    Up to 20% of the cost per arrangement (with a minimum of 1,100 yen).

    When arranging air tickets individually:

    Up to 20% of the airfare per person per section (with a minimum of 1,100 yen).

  • Change Processing Fee
    Cancellation Processing Fee

    Up to 20% of the travel cost related to the accommodation facilities, transportation carriers, sightseeing tickets, and air tickets that have been changed or canceled. For each arrangement of accommodation facilities, transportation carriers, sightseeing tickets, etc., the minimum total fee will be 550 yen, and for each air ticket for one person per section, the total fee will also be 550 yen as the lower limit.

  • Consultation Fees

    [1] Consultation for Customer’s Travel Plan Creation

    Basic Fee (Up to 30 minutes): 2,200 yen
    Subsequent 30-minute intervals: 2,200 yen

    [2] Creation of Travel Itinerary

    Per itinerary: 2,200 yen

    [3] Creation of Travel Cost Estimate

    Per estimate: 2,200 yen

    [4] Provision of Information Regarding Travel Destination or Transportation/Accommodation Facilities

    Per document (A4 size): 1,100 yen

    [5] On-site Consultation by Customer Request

    An additional fee of 5,500 yen on top of fees 1-4 mentioned above.

  • Airport Assistance Service Fee

    Per airport assistant: 11,000 yen

  • Tour Conductor Service Fee

    Per tour conductor, per day: 33,000 yen

  • Communication Fee

    In cases of urgent local arrangements, cancellations, changes, etc. due to customer requests

    Per communication: 550 yen

[Note 1] The above fees include consumption tax.

[Note 2] “Travel cost” refers to expenses paid to transportation and accommodation facilities, among others, under headings such as fares and accommodation charges.

[Note 3] The above fees do not include actual expenses such as telephone charges, communication fees, and shipping costs. Additional charges for communication expenses may apply.

[Note 4] The above fees will not be refunded even in the event of travel cancellation.

About [Arrangement Fee]

  • “Arrangement” includes issuance without reservations.
  • For consecutive stays at the same facility, it’s considered as one arrangement per facility.
  • “Arranging transportation carriers” refers to arranging JR, private railways, buses, ferries, etc.
  • Simultaneous arrangements for the same transportation carrier are considered as one arrangement per carrier, regardless of one-way/round-trip, section, or the number of people.
  • “Arranging sightseeing tickets” refers to arranging entrance tickets, meal vouchers, temple/shrine tickets, etc.

About [Change Processing Fee / Cancellation Processing Fee]

  • These fees are applicable for changes and cancellations after the arrangements have been initiated. For changes, the fee is assessed for each change made.
  • The aforementioned Arrangement Fee[1] will be charged separately.
  • Regarding cancellations, accommodation facilities and transportation carriers, as well as fees already paid or to be paid for cancellation fees, accommodation charges, penalties, or other items, will be charged separately.

About [Airport Assistance Service Fee]

  • For services conducted between 10:00 PM and 5:00 AM or on Sundays, holidays, year-end, and New Year holidays, there will be an additional fee of 5,500 yen.
  • Actual transportation expenses will be charged separately.

About [Tour Conductor Service Fee]

  • Additional charges for transportation, accommodation, and other necessary expenses incurred by the tour conductor for their accompanying services will be billed separately.